Privacy for the NUHSD app and website
Last updated November 11, 2026. This applies to nuhsdorg.org and the NUHSD apps for Android and iPhone. The apps show this same website, so they collect the same information.
No account needed
Students, families, and fans can use the app and website without creating an account. The app does not use your location, contacts, camera, microphone, or photos, and it does not show ads or use advertising trackers.
What we collect and why
- Game predictions: an anonymous browser cookie remembers your picks. We don't store your name, email address, or IP address with your predictions.
- School update emails: if you sign up, we store your email address and subscription status so we can send confirmation emails, announcements, and event reminders. Every email has an unsubscribe link.
- AI assistant chat: your questions are sent to an AI service, Anthropic's Claude, through Netlify AI Gateway to create an answer. The district does not save these conversations. They stay in your app or browser tab until you close it.
- Live Help Desk chat: when you start a live chat, we store the name you enter, the topic, your messages, staff replies, and your recent AI assistant questions so staff can help you. Only authorized Help Desk staff can read them.
- School applications: we store the student name, birth date, requested grade and start date, previous school, language and transportation preferences, optional disclosure of 504 or IEP support needs, emergency contact details, parent or guardian contact details and home address, application decisions and messages, and application PDFs and documents uploaded when staff request a birth certificate or proof of address. These are used for enrollment review. Authorized staff and anyone holding your private case number can access application updates and uploaded documents. Keep the number private and contact the Help Desk for access or deletion requests. A hashed connection identifier limits application spam. Email lookup requests store an email address, hashed access token, request time, and hashed connection identifier to provide short-lived status links and limit repeated requests.
- Staff sign-in: district staff who sign in to staff tools have an account with their email address and assigned roles.
Please don't share passwords, student ID numbers, or other sensitive information in chat.
Other services
Some links open services run by other companies, such as Ticketleap for tickets, iGradePlus, Gmail, Homebase, and NBL TeamLinkt. Their own privacy policies apply. The website is hosted on Netlify.
Sharing
We don't sell personal information. We only share it with the service providers listed above as needed to run these features, or when the law requires it.
Your choices
You can unsubscribe from emails at any time, clear the app's or browser's saved data to remove your prediction cookie and chat history, and ask the Help Desk to delete your live chat conversations or email signup.
Contact
NUHSD Help Desk · 628-309-3261 · nblhelp.desk1@gmail.com